Skill Tree & Technical Skills
Experience and Qualifications
- Over 20 years as a Technical Writer with a proven track record.
- Delivered high-quality technical documentation across various industries.
Tools and Technologies
- Proficient in Confluence, Jira, and Agile methodologies.
- Knowledgeable in HTML, SDLC, SaaS.
- Skilled in using SnagIt for visual communication.
Content Management Systems
Experienced with WordPress for organizing and publishing technical content.
Documentation Types
Created diverse document types: Release Notes, User Guides, Admin Guides, SDK Guides, Tutorials.
Documentation Processes
- Established and maintained documentation templates for consistency.
- Followed standardized processes for efficient review and approval workflows.
Version Control and Project Management
- Proficient in SharePoint
- Beginner user of GitHub
- Familiar with Asana and Kanban boards for task coordination in Agile environments.
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